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FAQ
Answers to common questions｜12 articles- Can I use shareholder points to take alcohol home from a store?2025/12/24
- Verification Code Email Not Arriving at Your Email Address During Sign-Up2025/09/02
- The camera does not launch on the QR code scanning screen2025/04/16
- Do shareholder benefit points have an expiration date?2025/09/25
- I don't know my shareholder number. What should I do?2025/11/18
- I have to enter card information when booking BOOK AND BED TOKYO (Shinjuku, Shinsaibashi) — can I still use my shareholder points?2025/04/16
- I forgot my login information2025/10/21
- Do I need to do anything special when making a reservation to use points?2025/04/16
- How do I use my shareholder points?2025/04/16
- I forgot my shareholder number and cannot log in. What should I do?2025/04/16
- Is there a limit on the number of points I can use at partner stores?2025/04/16
- How are points calculated?2025/09/02