I forgot my login information

If you have forgotten your login information, first try to remember which method you used to log in.

(Email address, APPLE ID, LINE)

If you registered with an email address, please go to How to reset your password (if you forgot your password or cannot reset it) and log in again.

If you do not know how you log in in the first place (whether with an email address or via social login), please use this contact form and let us know.

* Please include the following information in your message.

- Your name (with furigana)
- Postal code
- Address
- Shareholder number
- Number of shares held

Login information is obtained from the person who created the account.

Your previous account credentials are linked to your account.
So if you do not know how to log in, please be sure to contact us.